Terms & Conditions
BY ACCESSING THIS WEBSITE AND/OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS REGARDLESS OF WHETHER OR NOT YOU CHOOSE TO REGISTER WITH US OR ORDER FROM US. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THIS WEBSITE.
We accept Visa, Delta, Visa Electron, MasterCard, Switch, cheques or postal orders (denominated in Pounds Sterling) as payment. Your payment card will be debited as soon as the order has been processed.
We now can take payment by paypal.
PayPal is the safer, simpler, smarter way to pay online. All you need is an email address to make secure online payments using your debit card, credit card, bank account or PayPal balance. You can shop knowing that PayPal doesn’t share your financial details with sellers and that your money and information stay safer with PayPal’s industry leading fraud protection tools. It’s also a convenient way to pay – no more waiting for cheques to clear or hassles with postal orders. Sign up for a PayPal account and you could start to shop at hundreds of UK websites within minutes.
How can I contact Abbie Hair and Beauty?
You may email us at firstname.lastname@example.org where we will deal with your enquiry as quickly as possible.
Alternatively you can telephone us on +44 7582 574222, please be aware we keep UK shop hours before calling.
Do I need to register to buy products?
You only need to register as a customer once on our website, and returning customers benefit from quick and simple purchasing.
I want to change my order.
Please email or phone us with the details of the change. If your order has already been processed, we’re very sorry but you are not able to modify or change your order. We will try and help as best we can if you contact us as soon as possible.
I want to cancel my order.
If you wish to cancel your order after it has been placed, please email us requesting it to be cancelled. Please include as many details as possible. If your order has already been dispatched, you will have to wait until it comes to you before sending it back to us for a full refund. You must return the item(s) unopened for a full refund. We will cover the delivery fee for the package to be sent to you. However we are not responsible for the return costs. Cancellation time is one working day after we have been informed.
Refunds & Replacements
In the event that you are not happy with your purchase, any unopened items can be returned within 28 days of purchase for a full refund without questions asked. Please note that we reserve the right to send back items to you that have been returned to us after 30 days unless they are faulty.
Please contact us initially to tell us you are returning an item and why.
Refunds normally made within 5 working days of receiving the returned item
For your protection we recommend that you use a recorded-delivery service. Please include a short note to say why you are returning the product, and include your name, address and your invoice number.